Due to information silos, an aging workforce and bureaucratic structures, agencies are becoming more focused on capturing and sharing knowledge.
LAC Group delivers knowledge management (KM) services and support in this area based on guidance put forth by the US Office of Personnel Management (OPM):
“Knowledge management (KM) facilitates the processes by which knowledge is created, shared and used in organizations. It is not necessarily about making major investments in technology and sophisticated software applications, or establishing a new office to oversee organizational KM efforts, or managing all knowledge. It is about managing the knowledge that is most important to the organization and using that knowledge in ways that allow employees to work smarter, resulting in production and/or quality improvements throughout the organization.”