Web development & support

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We’re seeing the rise of the “e-citizen” and the expectation of all user groups to get much of what they need from government agencies online. Budget-writers are requiring agencies to master the internet’s efficiencies and cost-saving potential, while legislation and executive orders mandate that services be delivered online as much as possible. 

As a library leader and creator of Library as a Service® virtual services, LAC Group is a government contractor that fills an important niche in web-based initiatives. We deliver LIS discipline and experience to both public-facing websites and agency intranets. Working in concert with internal and external website teams you already have in place, we optimize user discovery and access to the services and information they seek. 

Web development and support services

NOAA website
  • Content development, curation and management
  • Specialized information microsites and portals
  • Usability analysis and assessment
  • Event planning and registration
  • Keyword research and metadata tagging
  • Section 508 compliance and other web-related mandates
  • Vendor-neutral support for common web technologies, standards and content management systems

Cloud computing and online service delivery will be an ongoing push, one that will require a range of skills and experience beyond migration to web technologies and system integration.

Ensure successful implementation, maintenance and user satisfaction with the support of LAC Group’s digital information capabilities and team of professional knowledge workers.

Past performance examples for web development and support

Centers for Disease Control and Prevention (CDC)

LAC Group developed and maintained the public-facing CDC library website and the CDC intranet, using MySQL, PHP, XML, Python, openURL link resolver and Ajax scripting languages in conjunction with the Drupal and SharePoint content platforms. We also provided troubleshooting, customer support and problem resolution and ensured compliance with network security requirements and federal guidelines such as Section 508 of the Rehabilitation Act of 1973. 

Department of Education’s National Library of Education (NLE)

LAC Group has been involved in a number of projects for the National Library of Education. When our team learned that staff lacked quick access to pending legislation, local news and other state-level information to monitor for coordinating programs and initiatives, NLE leadership and LAC Group librarians proposed the development of 52 web portals—one for each state plus the District of Columbia and Puerto Rico. The portals allow staff from all over the Department of Education to access the most current information in one user-friendly interface.

National Oceanic and Atmospheric Administration (NOAA)

As part of President Barack Obama’s Open Government initiative to expand public access to federally funded research, NOAA was required to make their data freely available to the public within one year of publication. In support of this, LAC Group developed an online Institutional Repository (IR) of scientific literature produced and/or funded by NOAA. With over 20,000 publications currently available, this website is freely accessible, Google-indexed and hugely successful in expanding the reach and impact of NOAA research around the world. Additional support provided by LAC Group staff includes supplementary services to NOAA authors and researchers, the development of robust FAQ pages and guidance on Section 508 compliance.